Refined guest experiences architecture & communication that drive trust and direct bookings.
Designed to increase reviews and repeat stays.
You create the concept. We shape the experience around it.
Pixora designs structured guest experience architecture where narrative, operational logic and digital visibility work together. From pre opening foundations to AI-ready experience design, immersive welcome journeys, story led microsites and refined branded touchpoints.
We align positioning and communication into one coherent journey that shapes how guests feel, move and remember a place.
Supporting trust, loyalty and direct bookings from the very first interaction.
Perfect for boutique hotels, premium stays, wellness retreats and destination led hospitality.
Our mission
Guest Experience Architecture
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Narrative Strategy
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Pre-Arrival Design
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Brand Perception
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Guest Experience Architecture ✦ Narrative Strategy ✦ Pre-Arrival Design ✦ Brand Perception ✦
How we turn ideas into results
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Structure & journey
We map your current journey and define the sequence that should be felt, understood and remembered. Clear moments, measurable friction points and a structure. Defining what happens, when and why.
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Narrative & meaning
We shape the story behind your concept: what to highlight, what to remove and how to guide decisions. Tone, atmosphere and intention translated into language your guests can feel.
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Touchpoints & expression
We design the guest facing touchpoints that carry the experience: pre arrival flows, on property prompts and post-stay messaging. Cohesive with how guests interact with your brand.
Choose your starting point
Website copy refresh
Home + key offer page rewritten for clarity and direct bookings.
Guest welcome flow
A structured pre arrival email flow and check-in sequence designed to reduce friction, improve experience delivery and support reviews.
Experience audit
A structured PDF report with quick wins and communication gaps across your guest journey.
AI-Ready experience
Structured experience architecture designed for AI visibility and unified guest communication. Includes digital shelf mapping, experience module definition and journey logic across pre arrival, in stay and post stay touchpoints.
Pre-opening guest experience setup
A strategic foundation for new hospitality projects. Aligning positioning structure, communication and guest journey before launch.
How we work
01 • Define the experience
We review what exists and define what should be felt, understood and remembered. We start with the guest experience itself, then structure what needs to change.
02 • Build the narrative logic
Every project is built around a clear journey sequence. We shape key messages and decision points into a coherent flow. Intentional, calm and conversion ready.
03 • Designed for real effect
You receive a clear blueprint and a structured handover, ready to implement with your team. Digital touchpoints, on property moments and brand communication work as one system.
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Pixora Studio was born from a simple belief: a brand becomes unforgettable when every touchpoint tells a story. Not loudly, but with quiet confidence and refined emotion.
We translate atmosphere into language, and strategy into journeys.
We bring together narrative thinking, UX content design and guest experience strategy supported by intelligent tools that help us uncover patterns, understand human behavior and shape experiences that linger long after guests return home.
Rooted in European elegance and guided by an experience first philosophy, Pixora works with brands that value subtlety, intention and the art of making people feel something.
The story behind Pixora